Meet the Ready 2 Respond Team

Art brings extensive operations experience and is dedicated to making a positive, lasting impact in customers’ organizations. Prior to joining the Ready 2 Respond program, Art successfully worked to strengthen clients in the automation industry.

Tony previously worked with hundreds of businesses to help them reduce costs. As a former business owner, he understands the urgency and gravity of water-related disruptions and is committed to empowering businesses to respond with agility and efficacy.

Throughout Bill’s career, he has developed a keen awareness of the evolving needs of his customers, cultivating long-term, mutually beneficial partnerships. By nurturing connections, Bill fosters an environment conducive to collaboration and growth.

Joe has extensive experience in the retail, technology and restoration industries. He thrives on helping organizations improve business processes and achieve their goals to drive long-term business success.

In his manufacturing, insurance, pharmaceutical, hospital and healthcare experience, Bob has learned the value of involving stakeholders from multiple departments to build trust and provide integrated solutions.

Mike has significant experience in the water damage restoration industry, and he enjoys helping customers overcome challenging water damage and air quality issues using an analytical, purpose-aligned, and people-first approach.

Rick understands the importance of maintaining clean, safe and productive environments in customer organizations, and he uses his skills to identify areas for improvement, implement efficient protocols and ensure compliance with industry standards.

Focusing on the needs in multi-family housing, Renee has extensive experience in the facilities supply, renovations and new construction industries. She is committed to finding constructive solutions and partnering with customers to implement them.

With expertise in restoration, construction and cleaning, plus experience as an ISSA training specialist and at the Restoration Technical Institute; TJ plays a pivotal role enhancing education programs to equip facilities with the knowledge and skills needed to excel.

Mike’s 10 years of facility management experience spans operations for the Federal Government to higher education and retail. His insights from daily challenges uniquely position him to assess a facility's preparedness and empower its teams.

As former president of a commercial cleaning corporation and ISSA Workloading and Benchmarking Committee council member, Jodie showcases strong strategic leadership, operational analysis, and the implementation of industry best practices tailored to each organization's specific needs.

With a background in higher education, insurance, and other industries, Stephanie uses her project management skills to navigate facility challenges by prioritizing people, processes and logistics to dramatically improve outcomes.

Denise’s diverse expertise across custodial, facilities and property management in public and private educational institutions, commercial facilities and housing sectors enables her to identify process gaps in facilities to effectively reduce risks and costs.

With his strong background in restoration and building science, Jim has a passion for innovation and a deep understanding of customer needs. He understands the importance of providing tailored solutions that meet the unique requirements of each client.

Given a solid background in Higher Education, Rachel understands the importance of clear communication to improve the visibility and understanding of facility management initiatives.

With over 20 years of experience, Pat is a seasoned corporate trainer in water damage. His real-world based teaching empowers teams with the practical knowledge and skills essential for effective facility management.

Drawing on 25 years of consulting in customer and operational management, process improvements, organizational development, and training, Tim specializes in implementing standardized systems for achieving higher positivity, productivity, and profitability in facilities.

As Chief Commercial Officer for the Ready 2 Respond program, Russ oversees its strategy and direction.  He previously served as CFO of Legend Brands and spent over 30 years with Moss Adams LLP, a large regional public accounting firm, where he served as an Assurance and Consulting partner specializing in manufacturing and distribution companies.