Meet the Experts
The People Behind Ready 2 Respond
Responding to water damage takes more than equipment — it takes knowledge, experience, and the right people guiding your team.
The Ready 2 Respond Program is led by facility specialists, educators, and program leaders who have spent decades in the cleaning and restoration industry helping organizations prevent, manage, and recover from water damage events.
Our mission is simple: help facility teams respond faster, minimize damage, and keep their buildings operational.
Whether we’re delivering on-site training, conducting facility assessments, or building response programs, our team brings real-world expertise from the restoration and facility management industries.
Facility Solutions Advisors
Professionals who work with organizations to assess risk, develop response plans, and implement Ready 2 Respond programs.
Art Beamish Account Manager
Art brings extensive operations experience and is dedicated to making a positive, lasting impact in customers’ organizations. Prior to joining the Ready 2 Respond program, Art successfully worked to strengthen clients in the automation industry.
Bryan Luca Account Manager
Bryan brings over 20 years of experience spanning the technology and fire inspection and protection industries. Bryan builds strong, lasting relationship with clients, then tailors every recommendation to meet their unique needs.
Jodie Ricks Account Manager
As former president of a commercial cleaning corporation and ISSA Workloading and Benchmarking Committee council member, Jodie showcases strong strategic leadership, operational analysis, and the implementation of industry best practices tailored to each organization's specific needs.
Stephen Mulvey Account Manager
After a decade of medical sales experience and seeing the costly impact of water disruptions on healthcare and facility operations, Stephen now helps organizations take control with the right equipment, hands-on training, and ongoing support.
Yecenia Arismendi Account Manager
With a background in international business and a career focused on industrial and facility-focused sales, Yecenia brings strong relationship-building skills and experience working closely with facility leaders and maintenance teams. Her work supporting organizations with operational equipment and service programs gives her a strong understanding of the challenges facility teams face every day. Fluent in English and Spanish, she is passionate about helping organizations strengthen their water damage response capabilities and build more resilient facility operations.
Denise Thomas Assessor
Denise’s diverse expertise across custodial, facilities and property management in public and private educational institutions, commercial facilities and housing sectors enables her to identify process gaps in facilities to effectively reduce risks and costs.
Education & Training
Industry instructors who deliver hands-on drying education, response training, and operational guidance for facility teams.
TJ Grim Trainer
With expertise in restoration, construction and cleaning, plus experience as an ISSA training specialist and at the Restoration Technical Institute; TJ plays a pivotal role enhancing education programs to equip facilities with the knowledge and skills needed to excel.
Pat Muller Trainer
With over 20 years of experience, Pat is a seasoned corporate trainer in water damage. His real-world based teaching empowers teams with the practical knowledge and skills essential for effective facility management.
Program Leadership
The team responsible for developing the Ready 2 Respond methodology, training programs, and facility partnerships.
Tim Poskin VP
Drawing on 25 years of consulting in customer and operational management, process improvements, organizational development, and training, Tim specializes in implementing standardized systems for achieving higher positivity, productivity, and profitability in facilities.
Joseph Margaitis Sales Director
With over 20 years of leading teams in the healthcare, industrial, and service arenas, Joe is committed to ensuring that every customer interaction adds value and is a seamless experience. From streamlining outreach to optimizing support, his focus is on helping customers succeed through smarter solutions, faster response, and long-term partnership.
Rachel Paff Fulfillment Director
Given a solid background in Higher Education, Rachel understands the importance of clear communication to improve the visibility and understanding of facility management initiatives.
Stephanie Skordas Assessment Director
With a background in higher education, insurance, and other industries, Stephanie uses her project management skills to navigate facility challenges by prioritizing people, processes and logistics to dramatically improve outcomes.
What Our Team Brings
Industry Expertise
Our instructors and advisors come from professional restoration, building operations, and facility management backgrounds. Many hold industry certifications and have managed real-world water losses in complex environments.
Practical Training Experience
Through hands-on training, facility workshops, and response planning sessions, our team helps organizations build confidence in managing water events before they happen.
Proven Restoration Knowledge
The Ready 2 Respond Program is backed by decades of restoration industry knowledge and best practices, helping facility teams apply proven techniques used by professional restoration contractors.
A Partnership Approach
We work directly with facility leaders, maintenance teams, risk managers, and operations professionals to develop response strategies that fit each organization’s unique environment.
Why Our Experience Matters
Water events happen in every facility but not every team is prepared to respond effectively.
The Ready 2 Respond team helps organizations move from reactive cleanup to confident response, giving facility teams the knowledge, tools, and processes needed to act quickly and minimize disruption.