Ready 2 Respond
The Ready 2 Respond program raises facility professionals’ awareness of their risks and process gaps in managing water events, so teams can respond and recover faster from water damage.
Our on-site assessment delivers a customized solution that includes training teams with key tools and methods to get water intrusions under control quickly – and that limits damage, reduces the risk of mold growth, cuts costs and minimizes downtime. The result is a safer, healthier environment and less chance of negative publicity.
The R2R Program’s five-step process is the strategic plan that enables facilities to implement proven solutions and manage risks, no matter how unpredictable the situation.
Establish the Baseline – Know Where You Stand
Every successful program begins with clarity. The R2R Assessment provides a data-driven baseline of your organization’s readiness across people, process, logistics, and outcomes. This structured evaluation identifies strengths, uncovers vulnerabilities, and creates a foundation for measurable, year-over-year improvement.
Engineer the System – Standardize for Readiness
Using insights from the assessment, our team delivers a customized workloading and kitting plan—engineered specifically for your facility’s layout, risk profile, and operational tempo. Every element is aligned for integration into your response protocol: right tools, right location, right time.
Launch with Discipline – Train to Standard
Implementation is more than deployment—it’s precision training. R2R First Responder Training equips your teams with hands-on instruction directly tied to your kits and workflows. We don’t train in theory—we train your people on your system in your buildings.
Sustain Performance – Educate for Excellence
Operational excellence requires ongoing investment in people. R2R University delivers structured, professional development for frontline responders and facility leaders through in-person courses and 24/7 access to the R2R Resource Center. Every course reinforces system discipline and response mastery.
Measure Progress – Manage to Improve
With a dedicated R2R Success Partner, you’ll never manage alone. From continuous quality improvement to goal tracking and accountability support, your partner ensures the program delivers lasting value, not just compliance. We manage to outcomes—not effort.
Who's behind R2R?
For the past 50 years, Legend Brands has provided contractors with cutting-edge water damage restoration education, equipment and technical advice. Now this expertise is being applied to the Ready 2 Respond program to help solve water loss problems for facilities.
The heart of the R2R program is a team of dedicated professionals with 350+ years’ experience in assessing, training and coaching at all levels to help organizations be more efficient and provide quality outcomes.
When you join the R2R program, our expert team becomes your partner for developing the best system for taking full control of water incidents.